Frequently Asked Questions
Answers to common boiler, heating, gas, and plumbing questions.
Frequently Asked Questions
Boiler installation questions
Most standard boiler replacements are completed in 1 to 2 days, depending on system complexity and access.
Yes. We assess your home size, hot water usage, and heating demand before recommending a suitable model.
Annual servicing is recommended to keep your boiler safe, efficient, and compliant with manufacturer requirements.
A routine boiler service typically takes around one hour, depending on the condition of the appliance.
Yes, we diagnose faults and explain repair options clearly before any work is carried out.
Many repairs are completed the same day when parts are available, with next-step timelines provided if not.
Yes, we install complete systems including radiators, pipework, controls, and commissioning.
Yes, we diagnose circulation and sludge issues and recommend balancing, flushing, or component upgrades.
Yes, we can manage full bathroom upgrades, including plumbing adjustments and fixture installation.
Yes, we can advise on practical layouts and fixture options to suit your space and budget.
Yes, we carry out gas safety inspections and provide the relevant certification where required.
Yes, gas work is completed by qualified, Gas Safe registered engineers.
Yes, we handle common plumbing faults and upgrades, from minor leaks to replacement fittings.
Yes, we prioritise urgent cases and provide the earliest available attendance window.